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The new VA Loan Electronic Reporting Interface
(VALERI) system provides banks and lending
institutions more opportunities to help veteran borrowers retain their
homes in this difficult mortgage environment. VALERI is a rules-based
system designed to identify veterans who are experiencing financial
difficulty. VALERI automates VA's previously paper-based processes.
Now, via the Internet, servicers can electronically report delinquencies
and major loan events, apply VA rules to help borrowers become current,
send electronic documents, and file claims. VA completed the transition
of all VA-backed loan servicers nationwide to the new electronic
reporting system in November. Servicers now report on daily activities
for more than 1.2 million VA-guaranteed loans. As a result of VA's
efforts to help veteran borrowers retain their homes, VA's serious
delinquency rate (loans more than 90 days delinquent) has dropped over
the past six years. According to the most recent Mortgage Bankers
Association National Delinquency Survey, VA's serious delinquency rate
is three percent, as compared to
17.85 percent for subprime loans. Three hundred VA
loan technicians at nine regional offices assist veterans and service
members with VA-guaranteed loans avoid foreclosure by helping establish
repayment plans, special forbearance, or loan modifications. VA loan
technicians also provide as much assistance as possible to other
veterans who do not have their home loans guaranteed by VA. Information
about VA's home loan guaranty program is available at
www.homeloans.va.gov.
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